Managing Brokers and the Brokerage Process

A Broker is one of the two commissionable individuals associated with customer accounts and Sales Orders in DEACOM; Sales Reps are the second. A Broker is a party who mediates between a buyer and a seller. Fees or commissions are generally paid to a Broker for acting as an intermediary between the buyer and seller.

The "Broker" field is a required entry on both Customer records and Sales Orders. The process involves assigning a Broker to the Bill-to record, which acts as the default when new Ship-to records for the Bill-to are created. When new Sales Orders are created, the Broker on the Ship-to record acts as the default. If companies do not use Brokers, then a default Broker of "None" may be created.

Once a Broker is added to a Customer record, he or she is automatically associated with any Sales Reps that have been assigned to the record.

Configuration

In order to properly utilize Brokers, users should:

  • Create and assign Brokers to appropriate customers (required).
  • Create Commission rules for Brokers (optional).
  • Create Deals, Promotions, and Discounts for Brokers (optional).
  • Set the Broker Commission Accrual account in Accounting Options (optional).

Process

Creating Brokers

  1. Navigate to Sales > Maintenance > Brokers.
  2. Click the "New" button to display the "Edit Broker" form.
  3. Fill in the appropriate information. The link above provides details on the fields available to the "Edit Broker" form.
  4. Click the "Save" button to complete the process.

Assigning Brokers to Customers

Bill-to record:

  1. Navigate to Sales > Customers.
  2. If the Bill-to record has already been created, then users will select a Bill-to record and click the "Modify Bill-to" button. Otherwise click the "Add Bill-to" button.
  3. On the "Ship-to Defaults" tab, select the appropriate entry in the "Broker" field.
  4. Click the "Save" button to complete the process.

Ship-to record:

  1. Navigate to Sales > Customers.
  2. If the Ship-to record has already been created, then users will select a Ship-to record and click the "Modify Ship-to" button. Otherwise click the "Add Ship-to" button.
  3. On the "Order Defaults" tab, select the appropriate entry in the "Broker" field.
  4. Click the "Save" button to complete the process.

Creating Commission Rules for Customers

  1. Navigate to Sales > Maintenance > Commissions and Rebates.
  2. Click the "New" button to display the "Edit Commission and Rebate" form.
  3. Fill in the appropriate fields (required fields are marked in blue). The link above provides details on the fields available to the "Edit Commission and Rebate" form.
  4. Once all of the information has been added, click the "Save" button to complete the process.

Note: The Commission according to the set rule will be attributed to the Broker account specified with Broker Comm Accrual in Accounting Options.

Creating Deals, Promotions, and Discounts for Brokers

Deals

  1. Navigate to Sales > Maintenance > Deal Pricing.
  2. Click the "New" button to display the "Edit Deal" form.
  3. Fill in the appropriate fields (required fields are marked in blue). The link above provides details on the fields available to the "Edit Deal" form.
  4. Once all the information has been added, click the "Save" button to complete the process.

Promotions and Discounts

  1. Navigate to Sales > Maintenance > Promotions and Discounts.
  2. Click the "New" button to display the "Edit Promotion and Discount" form.
  3. Fill in the appropriate fields (required fields are marked in blue). The link above provides details on the fields available to the "Edit Promotion and Discount" form.
  4. Once all the information has been added, click the "Save" button to complete the process.